Visiting information for carers
Arranging a visit
Family, friends, and carers can visit if the consent and their care team agree. When visiting the Wells Road Centre you will need to book the visit at least 24 hours in advance through the relevant ward or department.
Visiting hours: Monday - Sunday: 10am to 8pm
Visiting with children 
We are very careful to look after the welfare of anyone under 18 who wishes to visit. Our social workers will carry out a family assessment before any visits from children can be arranged, please allow time for this to be completed. Child visits take place away from other patients, in a child friendly visiting suite and will be supervised to ensure everyone remains safe.
Restrictions
As a secure site, certain items are not allowed into the hospital. Lockers are available in the reception area to store any restricted items before entering the secure area.
The list of restrictions is not definitive so if there is anything you are unsure of please speak to security staff. Our main control room is contactable on 0115 9691300 extension 10819.
We ask you to refrain from bringing in the following items:
- Mobile phones
- Knives / scissors / metal nail files / pencil sharpeners / razors / blades (anything that can be used as a weapon)
- Glass or mirrors
- Matches or lighters and fuel
- Medication or prescription drugs
- Alcohol or illicit substances
- Solvents/nail polish or remover
- Pornographic magazines/videos/DVDs/USB drives
- Cameras or recording equipment
- Cigarettes, tobacco or vaping devices
- Chewing gum
- Opened drinks and food
Useful websites for carer information
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