Help in a crisis
Call: 111 and select option 2.
You can also reach us by dialling 0808 196 3779
Information for Deaf BSL users can be found here
The crisis line is open 24 hours a day, seven days a week, to people of all ages.
If you're in a mental health crisis, call the crisis line anytime of the day or night, and we can arrange for you to speak with a mental health professional. We can also advise you about other services, which can help you.
The crisis line is operated by local health workers. Don't worry, they will help you get the right support.
For other medical advice and support contact your GP or visit NHS 111.
Emergency Help
While the Emergency Department and 999 are not the best places to get help for the majority of mental health problems, you should still use these services if you have an immediate, life-threatening emergency requiring mental or physical health assistance.
I'm already a patient, how do I get help in a crisis?
If you, or the person you are concerned about are already being seen by our services, regardless of age, or you feel you need emergency treatment:
Call: 111 and choose the relevant option listed below:
- Option 1 - If you or the person you are calling about is under 18.
- Option 2 - If you are currently receiving care from the crisis team.
- Option 3 - To speak with a Mental Health Worker.
If you select option 2, you will be asked to select from the following:
- Option 1 - For City crisis teams
- Option 2 - For County crisis teams (including Broxtowe, Hucknall, Gedling, and Rushcliffe).
- Option 3 - For Mid-Notts Crisis Teams (including Bassetlaw, Mansfield, Ashfield, Newark, and Sherwood).
The Trust has developed a crisis care plan for all patients in Adult Mental Health community and inpatient teams. If you have such a plan please refer to it if you feel you are at particular risk of deterioration or breakdown of carer arrangements.
Deaf BSL users
Skype address - BSLnotts
We want everyone to be able to access help when they need to so if you are Deaf or Hard of Hearing and use BSL you can contact the phone number 0808 196 3779 with the help of the video relay service run by Nottinghamshire Sign Language Interpreting Service using the Skype address BSLnotts. (Only available 9am to 5pm).
The person on the phone will ask you some questions about your worry, or those of the person you are calling on behalf of, so they can connect you to the person or service that will be most helpful to you.
If you are supporting someone who is Deaf or Hard of Hearing who is having urgent mental health issues call: 0808 196 3779 . The helpline is open 24 hours a day, seven days a week and is open to people of all ages.
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