Care Opinion - Tell your story
Share your story on Care Opinion, an independent NHS feedback website.
Share your feedback
We can only understand what we’re doing well and what needs to change by hearing your experiences, in your own words.
We read all the feedback we receive. We share the positives with colleagues, so that they know how important their work is, and we use the negatives to learn and to make services better.
Your feedback can make a big difference.
You can share feedback with us in whichever way best suits you.
Patient and Carer Experience Survey
Fill in our short survey to rate the service and add comments about your experience.
Queries, comments, concerns and complaints
The Patient Advice and Liaison Service (PALS) can answer queries and assist you to make a complaint.
Paper survey
Ask the staff you see to provide you with a survey form. They will have one for patients / service users, and one for carers / family members.
Text message
Reply to the text messages your service may send you directly for feedback.
Talk to our staff
Talk to your care staff directly, if you feel comfortable giving feedback like this.
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