Visiting Rampton Hospital
Social visitors
Visiting times: Monday-Sunday, 10am - 12pm and 2pm - 4pm.
All social visitors must be accredited to visit the Hospital before their first visit.
To become an accredited social visitor, the patient must first apply for you to visit. You will then receive a form in the post, which you need to complete and sign. You then must return this form to the Hospital to be able to visit.
Once you have become an accredited social visitor, to book your visit you will need to contact the ward a few days in advance to request a visit. This is to allow time for arrangements to be made.
If you have a severe mobility issue, you are pregnant, or you are classed as a vulnerable adult, you will have a visit in an off-ward location. You will need to inform the ward when you book the visit or speak to the social worker to discuss this.
Professional visitors
Visiting times: Monday-Friday, 9am - 5pm.
Please contact the service at least three days in advance.
Onsite visit bookings and arrangements
Onsite Professional Visits: These need to be booked direct with the ward the patient you wish to see, resides on – please call the Hospital Helpdesk on 01777 248321 and ask to be put through to the relevant ward.
Onsite Social Visits: All social visits need to be booked with the Family & Volunteer Support Service tel: 01777 247336 or Email: FamilyandVolunteerServiceRH@nottshc.nhs.uk. The team can also answer any questions you may have about your upcoming visit, what you can / cant bring with you etc.
For any onsite visit, on arrival at the hospital, all visitors must report to the main reception.
First time visitors will need to provide proof of address and identification, preferably photographic.
Your photo and a biometric fingerprint will be also be taken.
All visitors will be searched.
Virtual Visits
It is now possible to have a virtual visit with a patient at the hospital. The hospital uses an app ‘Purple Visits’. The Purple Visit app uses facial recognition software which provides a layer of reassurance and security, that only the individual/s registered with both the hospital as accredited visitors and with the App itself will be on the video call.
- The visit slots are 30mins long.
- They can be booked for any day of the week between 10am to 12pm, 2pm to 4pm or 6pm to 8pm.
To find out more about virtual visits below:
- Virtual Visits carer info - Purple Visit bookings(PDF Form) (opens in new window)
- Easy guide to register with Purple Visits(PDF Form) (opens in new window)
- Professional Virtual Visits info - Purple Visit bookings(PDF Form) (opens in new window)
Get the app
To find out more about virtual visits please get in contact with the Family and Volunteer Support Service Tel: 01777 247557 or email: FamilyandVolunteerServiceRH@nottshc.nhs.uk.
The App requires that you scan a government issued photo ID (i.e. passport or Drivers license). If you don’t have something like this, you can apply for a Citizens card. Purple Visits have negotiated a discount with Citizens card so cost £10. You get your discount, please click on the following link.
CitizenCard - UK Photo ID card & Proof Of Age
Please note: That neither the hospital or Purple Visits financially benefit as an affiliate with Citizens card, the full discount that they have given is directly passed onto any of our users that would like to apply for an up to date ID that will be accepted across the UK).
Restrictions
Item Restrictions
As this is a high security environment, certain items are not allowed into the Hospital. All prohibited items can be stored in the lockers provided at main reception. For more details see our list of prohibited items [pdf] 148KB.
Dress and Conduct
We ask that visitors consider what they wear and how they behave when they visit the hospital. We ask that you consider the views and feelings of patients, staff and other visitors and are respectful.
On site facilities
The site is accessible by wheelchair. Wheelchairs are available from main reception.
Accessible toilet facilities are available on site.
SNAX café - There is a café at the Hospital in the main reception area. You can buy refreshments, drinks, snacks and lunch. It is open Monday to Friday from 7.30am to 2.30pm, and Saturday and Sunday from 9.30am to 2.30pm.
SNAX is closed on bank holidays.
Getting here and how to find us
Getting to Rampton Hospital
Rampton Hospital is located in the Nottinghamshire village of Woodbeck. It is six miles from Retford, 14 miles from Newark and 12 miles from Gainsborough.
Please note, the Hospital is in a rural setting with limited access to public transport, so please plan ahead.
By car
Satellite navigation - DN22 0PD
Visitor parking is available on site. There are spaces for blue badge holders.
By train
The nearest train station is Retford.
By bus
For up to date information on public transport contact the Family and Volunteer Support Service or call Travelline: 0871 2002233.
Nottinghamshire Council offer a ‘Nottsbus on demand service, This is via a free to download app, to find out more please click the following link: Nottsbus On Demand | Nottinghamshire County Council
By taxi
Taxis are available from Retford train / bus stations. The Hospital is around six miles from these, so it is advisable to check fare prices as these can prove costly. (The hospital does not re-reimburse any taxi fares.)
Travel Expense Assistance
Rampton Hospital encourages and supports carers’ visits. We understand that this can prove expensive. For carers who are experiencing ‘financial hardship’, please speak to a member of the Family and Volunteer Support Service to find out more about the travel expense claim process.
(If travelling from abroad, you can only claim from a UK address)
How to find us