Patient's and carers survey team

a nurse and an elderly person sitting on a couch

In this section:

Arrow Patient and Carer Feedback Support Volunteer

Arrow Patient Experience Feedback Volunteer (Inpatient)

Arrow Quality Standard Audit Volunteer

Arrow Patient Experience Feedback Volunteer (Telephone)

 

 

Patient and Carer Feedback Support Volunteer


Role purpose

As a Patient and Carer Feedback Support Volunteer , you will play a crucial role in helping Nottinghamshire Healthcare NHS Foundation Trust gather valuable insights and feedback from our stakeholders.

Your contributions will directly impact our continuous improvement efforts, allowing us to enhance our services, programs, and overall performance. 

This volunteer position offers an excellent opportunity to develop communication skills, gain experience in data collection and analysis, and make a positive impact within the community.

 Information icon Details of this opportunity

  • Location:
    • Highbury Hospital
    • Sherwood Oaks
  • Time commitment:
    • Attendance at Patient Forum Meetings (Face / Face).
    • Attendance at monthly Care Group Meetings (Face / Face).
    • Attendance during Feedback Sessions (Face / Face).
    • Volunteers must commit to a minimum of 6 months.

 

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Patient Experience Feedback Volunteer (Inpatient)


Role purpose

The volunteer role for patient experience is to support the hospital in obtaining feedback from patients, service users and carers regarding the experience that they have as a patient or family member, carer of Nottinghamshire Healthcare NHS Foundation Trust.

 Information icon Details of this opportunity

  • Location: To be located in one of our inpatient services across the Trust.
  • Time commitment:
    • To be agreed with service
    • Volunteers must commit to 2 hours a week for a minimum of six months

 

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Quality Standard Audit Volunteer


Role purpose

Volunteers are required to assist clinical and non-clinical colleagues in the collection of feedback from patients in clinical settings to ensure that the Fundamental Standards of quality and safety are being met.

 

 Information icon Details of this opportunity

  • Location:Trustwide
  • Time commitment: As and when required.

 

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Patient Experience Feedback Volunteer (Telephone)


Role purpose

The volunteer role for patient experience is to support the hospital in obtaining feedback from patients, service users and carers regarding the experience that they have as a patient or family member, carer of Nottinghamshire Healthcare NHS Foundation Trust.

Volunteers would be required to speak to patients by phone, to ask them about their experience and to listen and record their responses either on our online Patient Experience Survey form or as a Care Opinion story.

 Information icon Details of this opportunity

  • Location: At one of our volunteering hubs in Ollerton or Mapperley.
  • Time commitment:
    • Days / Times Flexible
    • Volunteers must commit to 2 hours a week for a minimum of six months.

 

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