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Current opportunities
Current opportunities
Apply to be a volunteer
Learn what the Trust offers, how to apply and where to find support.
In this section:
Patient and Carer Experience Volunteer - Inpatient (Various locations)
Tea and Coffee Bar Volunteer (Blossomwood, Mansfield)
Care Dog Volunteer (Various Locations)
Patient and Carer Experience Volunteer - Children's Therapy Service (Kings Mill)
Horticulture Volunteer - (Sherwood Oaks and Ashfield Wellbeing Centre)
Patient and Carer Feedback Support Volunteer - (Arnold Lodge, Leicester)
Volunteer Befriender - (Rampton Hospital)
Patient Experience Volunteer - Inpatient (Mental Health)
Role Purpose:
The volunteer role for patient experience is to support the hospital in obtaining feedback from patients, service users and carers regarding the experience that they have as a patient (or family member, carer) of Nottinghamshire Healthcare NHS Foundation Trust.
Details of this opportunity
Key Tasks:
Patient experience activities would include:-
- To support the Involvement Team at feedback sessions, promotions, feedback projects and events across Trust sites.
- Attend a ward or outpatient area and approach service users, families or carers.
- Engage service users, carers and families, striking up a friendly rapport with them and encouraging them to share their feedback.
- Gather feedback using iPads, mobile devices and/or paper forms.
- Providing informal support to service users, patients and their families/carers whilst taking part in the survey, explaining questions and listening carefully to their feedback.
- To assist people who may need support to post their feedback who may not be unable to access technology.
- Work with the Involvement Experience and Volunteering (IEV) Team to understand the views and experiences of service users, carers and families and share any concerning trends .
- When appropriate, signpost people to the PALS and Complaints Team or service manager where issues are shared which warrant immediate intervention.
- To explain how feedback is used by services and the difference it can make.
A full role description including skills required can be found here 2023 - MH - AMH - Patient and Carer Feedback Support Volunteer.docx [docx] 546KB
Location(s):
- Blossom Wood (Mansfield) - previously Millbrook Hospital
- Sherwood Oaks Hospital (Mansfield)
For a full role profile, including key skills and attributes required for this role, click here.
Tea and Coffee Bar Volunteer, (Blossom Wood, Mansfield)
Role Purpose
As a Tea/Coffee Bar Volunteer, you will play a vital role in providing a welcoming environment and excellent service to patients, hospital staff, and visitors. Your commitment to regular volunteering, typically one or two shifts per week, for a minimum of 12 months, ensures continuity and reliability in service delivery.
Details of this opportunity
Key Tasks:
Warm Hospitality:
- Provide a friendly and welcoming atmosphere to all visitors of the tea bar.
- Customer Service:
- Treat all individuals with respect and courtesy at all times, ensuring their needs are met promptly and efficiently.
- Cash Handling:
- Ensure accurate accounting of cash transactions at the end of each shift, following established procedures for banking.
Click here for a full role description including skills required: 2024 - Tea Bar Volunteer.pdf [pdf] 280KB
Location:
- Blossom Wood Mental Health Unit, Mansfield (previously Millbrook Mental Health Unit)
Time Commitment:
- To be negotiated with the Volunteering Services team and Placement Officer but typically one or two shifts per week, for a minimum of 12 months, ensures continuity and reliability in service delivery.
Care Dog Volunteer (Various locations)
Role purpose
Under the guidance of the Volunteering Services and in partnership with clinical staff, the Care Dog Volunteer will provide an opportunity for patients to meet a registered dog and to engage in one-to-one and/or group contact in a safe environment with the aim to improve the wellbeing of patients and improve their experiences through positive interaction with visiting volunteers and their dogs.
Details of this opportunity
Key tasks:
As a Care Dog Volunteer, you will be asked to
- Conduct each visit in a professional, competent and caring manner.
- Always clean up after your dog
- Ensure visiting dog is clean and groomed before each visit.
- Ensure visiting dog is up to date with worming, flea treatments and vaccinations.
- Ensure visiting dog is on a lead at all times throughout each visit.
- Refrain from visiting if unwell or if dog is unwell.
- Comply with all rules and regulations of the hospital/unit visited.
- Sign in/out of the visitors log at the facility for each visit.
- Protect the privacy of the patients and refrain from developing relationships with them outside of your volunteer role.
- To be guided by the clinical staff team on appropriate activities for patients.
- Supervises, instructs, encourages and interacts with patients as they participate.
- Alerts clinical staff to any issues of concern.
- Welcomes any patients/staff.
- Provide dog activities and support where necessary.
As a Care Dog Volunteer, you will not be asked to
- Provide Personal care such as assisting patients with the toilet.
- Deal with complaints and incidents
- Move and handle patients or non-patient heavy items.
All duties will be carried out under the supervision/guidance of clinical staff and will never include tasks of a clinical and/or therapeutic nature.
A full role description can be found here 2023 - Care Dog Volunteer.pdf [pdf] 247KB
Location(s):
- Mental Health Services for Older People, Silver Birch Ward - Highbury Hospital
- Adult Mental Health Wards - Sherwood Oaks, Mansfield
- Personality Disorder Service - Rampton Hospital
- Arnold Lodge - Leicester
- IDD Services - Orion Unit, Highbury
- CAMHS Community Services - Balderton PCC and Langold Clinic
Time Commitment:
To be negotiated with Volunteering Services and staff from placement unit.
Patient Experience Volunteer - Children's Therapy Service
Role Purpose
The volunteer role will be to support the Specialist Community Paediatric Occupational Therapy Team with feedback collection. We are looking for a compassionate, friendly and reliable person to commit to us for a minimum of 12 months consecutively.
The Children’s Therapy Team provides Occupational Therapy and Physiotherapy assessment and treatment for children and young people who have a disability or long-term health condition affecting their movement, co-ordination or ability to engage in activities of daily living.
Details of this opportunity
Key tasks:
- Demonstrate Excellent Customer Care Relations
- Ensure Accurate Record Keeping
- Support Patient Engagement in surveys
- Utilise handheld Devices and Touch Screen technnology
- Collect feedback using paper forms
- Attend meetings/events for feedback collection
- Attend bi-monthly Involvement, Experience and Volunteering meetings
A full role description including skills required can be found here: 2024 - CH - Patient & Carer Feedback Support Volunteer - Paeds OT - KMH.pdf [pdf] 284KB
Location:
- Children's Therapy Service, Kings Mill Hospital, Mansfield.
Time commitment:
Horticulture Volunteer - Sherwood Oaks and Ashfield Wellbeing Centre
This role is to assist staff with cultivating/maintaining of Nottinghamshire Healthcare NHS Foundation Trust’s green areas both outdoors and under glass. These green areas serve many purposes for the trust, our staff, patients and volunteers. They can be used to grow good, nutritious food to be used in the hospital kitchens. They are also used to offer a calming, therapeutic environment for the service users and somewhere off unit where they can sit and relax. This role may also involve motivating and enabling patients to become involved in tasks.
Key Tasks:
- Maintaining the Garden
- Engaging with Service users and staff
- Creating a therapeutic outdoor space
- Reporting health and safety issues
A full role description including skills required can be found here: 2023 - MH - Horticultural Volunteer.pdf [pdf] 249KB
Location:
- Sherwood Oaks Mental Health Unit, Mansfield (day/times to be agreed)
- Ashfield Wellbeing Centre, Kirkby (Tuesdays 11 - 12.30pm)
Time Commitment
- Two hours per week for a minimum of six months.
Patient and Carer Feedback Support Volunteer - Arnold Lodge (Leicester)
As a Patient & Carer Feedback Support Volunteer, you will play a crucial role in helping Nottinghamshire Healthcare NHS Foundation Trust gather valuable insights and feedback from our stakeholders. Your contributions will directly impact our continuous improvement efforts, allowing us to enhance our services, programs, and overall performance. This volunteer position offers an excellent opportunity to develop communication skills, gain experience in data collection and analysis, and make a positive impact within the community.
Key Tasks:
- Patient Forum Support
- Feedback Collection sessions
- Care Group Meeting Attendance
- IEV Meeting Attendance
A full role description including skills required can be found here: 2023 - FS -Arnold Lodge - Patient & Carer Feedback Support Volunteer.pdf [pdf] 147KB
Location:
- Arnold Lodge, Leicester LE5 0LE
Time Commitment
Volunteer Befriender - Rampton Hospital
Rampton Hospital is one of 3 national high secure hospitals. It is based in North Nottinghamshire. The Hospital provides quality services for approximately 300 patients (male and female) requiring care and treatment in conditions of high security, through five clinical services. (Mental Health, Personality Disorder, Learning Disability, Woman’s Service & Deaf Services).
To find out more about the hospital please look at the Rampton Hospital webpages: https://www.nottinghamshirehealthcare.nhs.uk/rampton-hospital.
Role Description:
Rampton Hospital is seeking to recruit enthusiastic, empathic, caring people to volunteer their time and become part of its befriending scheme. Our Befriending Scheme is patient centered and gives priority to patients who have little or no contact with the outside world.
Our volunteers bring their skills, their knowledge, and a desire to make a difference to our services and the lives of the patients we care for. We train, support, and develop our volunteers so they can play a meaningful and valuable role.
We hear stories every week from our volunteers themselves, and from the staff and patients they work with, about the incredible difference volunteers make to people's lives. We are proud of our volunteers and the enormous contribution they make.
We're looking for people who want to help us deliver the best care we can to our patients. It’s always useful if you have a relevant skill (for example you’re a good listener, you have previous experience of supporting vulnerable people, or you are a keen gardener or musician) because everyone has something unique, they can offer.
Requirements:
- Can commit to a minimum of two hours per month for a mimimum of 12 months. This is to enable and develop consistency for patients.
- Have some understanding of mental health issues, intellectual and developmental disabilities (learning disabilities) or substance misuse issues.
- Over the age of 21.
- The hospital is remote with no public transport and so being able to drive is desirable.
Location
- Rampton Hospital, DN22 0PD
For more information about Rampton and the Family and Volunteer Support Service which includes a video about Volunteer Befrienders please visit our information for visitors to Rampton here
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