Street Triage Service

Our Street Triage Team is a partnership between Nottinghamshire Healthcare, Nottinghamshire Police and the local clinical commissioning groups (CCGs). It joins up mental health practitioners and police officers to provide a specialist response to people with mental health issues, who by a range of circumstances, come into contact with the police and are in need of urgent help. 

The team has been hugely successful in reducing the number of patients detained under the Mental Health Act since its development in 2014, as well as signposting patients to appropriate services.

The service has now extended into day time hours. Where previously the shift started at 4pm, the service now includes a day car working from 8:30am through to 5pm and 2 evening cars working from 4pm through to 1am. This means the team are now available to support many more people in crisis.

Specially trained mental health nurses join police officers on callouts in unmarked street triage cars throughout Nottinghamshire where vulnerable people need immediate mental health support. The nurses can also give telephone advice to police officers and help them decide on the appropriate healthcare service to refer to.

Referrals to the service are only through the police.